1. What areas do you serve?

We deliver throughout San Diego and all surrounding counties. For locations outside this area, additional fees or longer delivery times may apply.

2. What types of deliveries do you handle?

We handle a wide range of deliveries, including small packages, documents, retail orders, furniture, and moving assistance. If your delivery is unusually large, heavy, or fragile, please contact us to confirm service availability.

3. How do I schedule a delivery?

You can schedule a delivery by calling, texting, or using our online booking system [insert booking link if applicable]. Please have the pickup and drop-off addresses, package details, and preferred delivery time ready.

4. How far in advance should I book?

Same-day bookings are available, but we recommend scheduling at least 24 hours in advance to ensure availability and the best rates.

5. What are your delivery hours?

We operate Monday through Sunday 9am to 12am (midnight). Special arrangements for early morning, late-night, or Sunday deliveries can be made for an additional fee.

6. How much does delivery cost?

Pricing is based on distance, package size/weight, and service speed. For an exact quote, please contact us with your delivery details.

7. How do I pay for my delivery?

We accept cash, debit/credit cards, and secure online payments. Payment is typically due at the time of booking or pickup.

8. Do you offer tracking?

Yes, for most deliveries, we provide real-time updates via text or email so you can follow your package from pickup to drop-off.

9. Can I cancel or reschedule my delivery?

Yes. To avoid a cancellation fee, please cancel or reschedule at least 24 hours before the scheduled pickup.

10. What if my delivery is lost or damaged?

We take every precaution to ensure safe delivery. If your package is lost or damaged in our care, we will follow our claims process as outlined in our Terms of Service.

11. Do you handle urgent or rush deliveries?

Absolutely. We offer priority and express delivery options for time-sensitive items.

12. Can you help with moving?

Yes, we offer local moving assistance for apartments, offices, and small businesses. Contact us for customized moving quotes.